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Job Description

In this role you will create and maintain templates and documentation for change requests, specifications, and technical design. Establish the look and feel of IT business management documents


Create and maintain policy and procedure manuals and related documentation

Ensure that documents follow organizational style and processes

Interface with technical SMEs to obtain and document specifications

Provide status reports to the executive team


Bachelor’s degree highly preferred, but will consider experience in lieu of degree

3+ years of Technical Writing experience

Experience using document creation tools including MS Word, Visio and Adobe

Experience with common IT Policies and Standards such as ITIL

Knowledge of SLDC methods such as Waterfall and Agile

Working knowledge of current application architectures and designs

Must have excellent communication skills and ability to deliver presentations

Any experience with MS SharePoint would be a plus

Microsoft certification, knowledge of Agile development methodology